Privacy Policy for Lou Lou Merch

Last updated: 08/11/2024

1. Introduction

Welcome to Lou Lou Merch (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website, https://louloumerch.com (“Site”). This policy is compliant with the California Online Privacy Protection Act (CalOPPA), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).

If you have any questions or concerns about our policy or practices, please contact us at +1 949 547 9949 or deborah@louloumerch.com.

2. What Information We Collect

When you visit or make a purchase from our Site, we collect the following personal information:

• Billing Details: First Name, Last Name, Company Name (optional), Country/Region, Street Address, House Number and Street Name, Apartment/Suite/Unit (optional), Town/City, State, ZIP Code, Phone, Email Address.

This information is essential for processing your orders, managing your account, and enhancing your experience on our Site.

3. How We Use Your Information

We collect and use your information for the following purposes:

• Processing and Fulfilling Orders: To process and fulfill orders placed through the Site.
• Improving User Experience: To analyze data and understand how our customers use our Site.
• Communication: To communicate with you about your orders, updates to our Site, or changes to our Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. When you first visit the Site, you will be presented with a cookie banner that allows you to manage your cookie preferences.

CalOPPA Do Not Track (DNT) Disclosures Our Site honors Do Not Track signals, and if you have enabled DNT in your browser, we will not track your browsing activity across different websites.

5. Sharing Your Information

We only share your personal information with third parties when necessary to provide our services. The third parties we work with include:

• Google Analytics: For analyzing website traffic and usage.
• SiteGround: Our hosting provider, which helps maintain the infrastructure of our Site.
• WooPayments: To facilitate payment processing.

We ensure that these third parties adhere to strict data protection and privacy standards consistent with this policy and the applicable laws.

6. Your Rights

As a consumer, you have specific rights regarding your personal data:

• Access, Correction, and Deletion: You can request access to the personal information we hold about you, ask us to correct any inaccuracies, or request the deletion of your information.
• Complaints: You can lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable laws.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, and disclosure. This includes using encryption technology to secure data transmission and storage.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required or permitted by law.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any changes by posting the new policy on our Site and updating the “last updated” date.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at deborah@louloumerch.com or by mail using the details provided below:

Lou Lou Merch
[Address in Laguna Beach, CA]
+1 949 547 9949